Support and Service

Ubiquity provides a comprehensive range of support services for employers and employees.

Contact Your Dedicated Support Team

Employer Support:
E: support@myubiquity.com
T: 855.401.4357, Option 1
Hours: Monday – Friday, 6 AM – 5 PM PST

Employee Support:
E: info@myubiquity.com
T: 855.401.4357, Option 2
Hours: Monday – Friday, 8 AM – 5 PM PST

Single(k)® Support:
E: singlek@myubiquity.com
T: 855.401.4357, Option 3
Hours: Monday – Friday, 8 AM – 5 PM PST

Advisor Support:
E: partnershipsupport@myubiquity.com
T: 855.401.4357, Option 4
Hours: Monday – Friday, 6 AM – 5 PM PST

Simply Retirement TPA Support:
E: TPAsupport@myubiquity.com
T: 855.472.0472
Hours: Monday – Friday, 6 AM – 5 PM PST

Ubiquity’s Implementation Experts support you throughout the plan setup and activation process, including plan sponsor onboarding and employee enrollment.

Contact Your Ubiquity Implementations Team

E: newplan@myubiquity.com
T: 855.910.4015
Hours: Monday – Friday, 6 AM – 4 PM PST

Ubiquity’s Retirement Consultants have spent their careers helping small businesses choose the right goal-oriented plan at the right price.

Contact our 401(k) Sales Consultants

E: sales@myubiquity.com
T: 855.980.5743

Contact our Single(k)® Sales Consultants

E: singlek@myubiquity.com
T: 855.401.4357, Option 3