Client Support
Ubiquity provides a comprehensive range of U.S.–based support services for employers, employees, advisors, and TPAs.
Email: For more detailed inquiries, send us a message at support@myubiquity.com.
Phone: If you have a question that needs urgent attention, call 855.401.4357.
Live Support: Monday–Friday, 6am–5pm PT
Chat: After you log in to your account, select Chat and our virtual assistant can help 24/7 with common questions, or chat with a Ubiquity support representative live during regular business hours.
Help Center: Available after login on your Ubiquity dashboard, the Help Center contains answers to a wide range of frequently asked questions.
Client Onboarding
Ubiquity’s Client Onboarding Experts support you throughout the plan setup and activation process, including plan sponsor onboarding and employee enrollment.
Email: newplan@myubiquity.com
Phone: 855.910.4015
Live Support: Monday–Friday, 6am–4pm PT
Sales
Ubiquity’s Retirement Plan Consultants have spent their careers helping small businesses choose the right goal-oriented plan at the right price.
Email: sales@myubiquity.com
Phone: 855.401.7253
