Ubiquity Retirement + Savings® Ranked #1 Small/Medium Size 401(k) Provider on Google Reviews, Trustpilot, and BBB

Author: / 26 Oct 2022

Logos of Google Reviews, Better Business Bureau, and Trustpilot with their ratings of Ubiquity underneath: 4.3/5, 4.7/5, and 4.5/5 respectively.

SAN FRANCISCO, October 26, 2022–(BUSINESS WIRE)–Ubiquity Retirement + Savings® (Ubiquity), a financial technology pioneer in flat-fee small business retirement plans, is number one in customer satisfaction among small business retirement plan providers1, according to Google Reviews2.

With 4.3/5 stars and hundreds of reviews, Ubiquity outranks the competition. Google Reviews is one of the most highly trusted, used, viewed, and recognized resource consumers rely on for help in making decisions about where to spend their money. These reviews are written by real customers whose enthusiasm for Ubiquity is contagious.

Here is a sample of the independent reviews:

  • Five-Star Review: “Zsanine Basil-Janyzen provided me with very courteous and informative assistance regarding my RMD related inquiries.” —James Kesaris
  • Five-Star Review: “Choosing a partner to outsource your company 401(k) to is a big decision. That said, I am not sure how this could have been easier/better. Like many CEOs, I wear multiple hats. This was a task I felt I needed to handle myself rather than delegate, but had limited time and bandwidth to fully commit to.” —John Breining
  • Five-Star Review: “I always have a great experience with each interaction I have with a representative at Ubiquity. I’ve always had my questions answered thoroughly, and the reps are professional and eager to help.” —Brandie Collis

These ratings and reviews on Google affirm Ubiquity’s strategy to advocate for customers and ensure they get the best value. This recognition by Ubiquity’s customer base has led to outstanding success and strong growth in 2022.

“We are thrilled to see that our efforts and hard work by our teams resonates with Ubiquity customers. We truly appreciate our customers taking the time to leave us great feedback on Google reviews — the most recognized user review platform in the USA,” said Ubiquity CEO + Founder Chad Parks.

In addition to being the top ranked 401(k) provider to small and medium sized businesses on Google, Ubiquity is proud to announce that it is the #1 ranked 401(k) provider to small and medium sized businesses on Trustpilot, one of the most trusted tech platforms for reviews in the world.

And finally, Ubiquity Retirement + Savings is thrilled to announce it is also the #1 ranked 401(k) provider for small and medium-sized businesses at the Better Business Bureau (BBB). The BBB is the household-name company that has been around for over 100 years helping people find businesses, charities, and associations that are reputable and trustworthy. Ubiquity has an industry-leading 4.5/5 stars at BBB.

“We’re humbled to be recognized on Trustpilot and by the Better Business Bureau, which prove our team’s tireless efforts are paying off and exceeding customer expectations. Our clients have trusted us for over 23 years to provide them transparent, flat-fee pricing, and our white-glove customer service helps them get set up and saving quickly and painlessly,” concluded Parks.

About Ubiquity Retirement + Savings

Since launching Ubiquity Retirement + Savings in 1999, the company’s driving force has been to provide qualified retirement plans that meet the needs of small business owners. Our mission is to empower small businesses and their employees to create a more secure financial future by leveraging technology with affordable retirement solutions and world-class customer support.

Ubiquity is a leading fintech company that sits at the crossroads of HCM, SaaS, and robo-recordkeeping. As one of the first flat-fee-for-service small business plan providers in the nation, Ubiquity delivers peace of mind with zero hidden fees. The company is headquartered in San Francisco with satellite offices from coast to coast. Ubiquity exclusively serves over 10,000 American small businesses and hundreds of thousands of savers. With over $3 billion in retirement assets, Ubiquity has clients in all 50 states, delivering a transparent, flat-fee, customizable savings experience. Our tenured team are retirement experts and future-you champions!


1 An evaluation has been conducted by Decimal, Inc. through its research of independent customer reviews on Google, Trustpilot, and the Better Business Bureau as reported by unaffiliated contributors on or before September 30, 2022, for four similar small-business 401(k) providers in the marketplace.
2 Google ratings are based on independent client reviews of Ubiquity Retirement + Savings products and services. Details on the methodology Google employs to calculate ratings can be found here.

View source version on businesswire.com: https://www.businesswire.com/news/home/20221026005639/en/

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© 2023 Ubiquity Retirement + Savings
Privacy Policy
44 Montgomery Street, Suite 300
San Francisco, CA 94104